Help.
Questions? Find answers quickly by browsing through the following list of frequently asked questions.
If you can't find the answer you need, send us an email.
Membership.
To join CAA, please visit caamanitoba.com/membership/join, call 1-800-564-6222 or visit your local CAA Store.
Yes, if you opt-in to same-day service. The same-day service fee is based on the membership level you have selected. Terms and Conditions apply. Contact us to learn more.
Yes, any person living in your household can join as an Associate Member. They will enjoy the same great Member benefits that you have at a discounted price. Contact us to learn more.
View the CAA Benefit Guide to learn more about the benefits of your CAA Membership.
CAA Dollars are reward points that you earn when shopping online or in-store at select partners when using your CAA card. To learn more about CAA Dollars click here.
No. CAA Membership covers the Member, not their vehicle. To receive Emergency Road Service or other benefits, your friends and family members must have their own valid membership. You can always add a Member that lives within the same household to your membership as an Associate.
Members are always covered no matter what vehicle they’re in.
Once the number of service calls has exceeded the allotted number of service calls available to you on your roadside membership coverage, CAA MB, upon your request, will continue to facilitate you on obtaining roadside assistance services. However, any such additional service calls will be subject to the service provider’s independent terms and conditions as well as fees that will be due at the time of service, to be paid directly to the service provider.
No. A CAA Membership follows you, not your vehicle. That means CAA Members have coverage whether driving or as a passenger – even in a rental vehicle.
Yes, your CAA Membership provides roadside assistance coverage in Canada and the United States. Services provided will be based on membership level. Should you require service, please call 1-800-222-4357, or *222 from your mobile device.
Please note, motorcycle services differ when travelling in the United States for CAA Plus Members only. Dues are required at the time of service. Reimbursement is made through CAA.
Yes, you can renew your membership online via My Account or Express Renew.
Yes. Please login at My Account to sign up for Automatic Renewal. You can also call us at 1-855-779-0677 or visit a CAA Store for assistance.
Please login at My Account to sign up for eBill. You can also call us at 1-855-779-0677 or visit a CAA Store for assistance.
You can update your contact details online any time. Please login or create an account at My Account. You can also call us at 1-855-779-0677 or visit a CAA Store for assistance.
Please call us at 1-855-779-0677 or visit your local CAA Store.
Notify CAA of your new address and we will transfer your membership upon expiry to the CAA/AAA club in your new location. You are covered in your new location as a CAA Manitoba Member until your expiry date. The affiliated club will contact you when it's time to renew your membership.
My Account.
Multi Factor Authentication (MFA) is a security process that requires you to provide two forms of authentication before gaining access to your account. It typically involves your account password and a verification code sent to your trusted mobile phone number.
Multi Factor Authentication (MFA) is a security process where a verification code is sent via text message or phone call to your trusted mobile number.
Multi Factor Authentication (MFA) enhances account security by adding an extra layer of protection. Even if someone gets access to your account password, they will not be able to access your account without the verification code sent to your trusted mobile number.
A trusted mobile device is a personal mobile device that you consider secure. It should be one that only you own and use often. Public or shared devices like a mobile phone shared with family or friends should not be used as a trusted device.
Multi Factor Authentication (MFA) can be activated by following these steps:
- Visit caamanitoba.com and click on create account
- Provide membership number, last name, postal code and a unique email address for the membership number
- Enter the code received in the email address provided
- Enter a secure password for your account
- Provide a valid North American mobile phone number
- Enter the code received on the mobile phone number provided
Please note, the email address provided will be your new username and you will also need access to the mobile phone number you provided to gain access to your account.
No, you can only use one mobile number at a time with one account.
Please check your mobile phone network and ensure your phone can receive text messages. If you still continue to face issues, please contact our customer support on 1-855-779-0677 and our associates will be happy to help. (Monday to Saturday from 7:00 a.m. to 7:00 p.m. CT and Sunday 8:00 a.m. to 5:00 p.m. CT)
No, you cannot opt out of the Multi Factor Authentication (MFA) process.
Receiving text messages is generally free, but standard messaging rates may apply depending on your mobile carrier. Please check with your carrier for more details.
Please contact our customer support on 1-855-779-0677 and one of our associates will be happy to help. (Monday to Saturday from 8:00 a.m. to 8:00 p.m. CT and Sunday 9:00 a.m. to 6:00 p.m. CT).
Please contact our customer support on 1-855-779-0677 and one of our associates will be happy to help. (Monday to Saturday from 8:00 a.m. to 8:00 p.m. CT and Sunday 9:00 a.m. to 6:00 p.m. CT).
Please check your email for an 'account unlock' email and follow the instructions provided. If you no longer have access to the email address, please contact our customer support on 1-855-779-0677 and one of our associates will be happy to help. (Monday to Saturday from 8:00 a.m. to 8:00 p.m. CT and Sunday 9:00 a.m. to 6:00 p.m. CT).
To enhance security and provide a seamless experience. Email addresses are unique and easy to remember, making the login experience seamless.
Please visit the Login page and select forgot password.
To shop at shop.caamanitoba.com you must create a shop.caamanitoba.com customer account.
Note: this account is separate from your caamanitoba.com My Account.
Please login or create an account at My Account to update your credit card information. You can also visit a CAA Store or call us at 1-855-779-0677 and one of our associates will be happy to help. (Monday to Saturday from 8:00 a.m. to 8:00 p.m. CT and Sunday 9:00 a.m. to 6:00 p.m. CT).
Automotive.
Travel.
One of our CAA Travel Consultants would be happy to assist you. You can reach us at 1-855-779-0677, Monday to Friday 9:00 a.m. to 5:00 p.m. CT and Saturday 9:00 a.m. to 4:30 p.m. CT.
Insurance.
For home insurance quotes, please call a CAA Manitoba Insurance Broker at 1-855-779-0677 or book an appointment. You can also get a quote online.
CAA Manitoba Insurance Brokers are available in CAA Stores. Please visit during operating hours, which can be found here.
1 CAA Manitoba Member discount applies to home insurance policies underwritten by CAA Insurance Company. To qualify for the discount, you must be a current CAA Member in good standing (CAA membership dues paid in full by membership expiry date). Subject to certain conditions and approvals. Underwriting eligibility applies.
2 Applies to CAA Members in good standing with dues paid in full by membership expiry date. 10% savings applies to the total premium excluding applicable taxes. Minimum premium applies.
3 Applies to CAA Members in good standing with dues paid in full by membership expiry date. 10% savings applies to the total premium excluding applicable taxes. Minimum premium applies. Excludes visitors to Canada Insurance.
4 CAA Travel Insurance, an Orion Travel Insurance product, is underwritten by Echelon Insurance. Certain exclusions, limitations and restrictions apply. A Medical Questionnaire may be required if you are 60 years of age and older. Quotes are valid for 30 days. See full policy for all terms and conditions at caamanitoba.com/policy.
CAA Manitoba Insurance Brokers is an authorized full-service Autopac brokerage. We also offer optional auto insurance coverage underwritten by CAA Insurance Company. To speak to a CAA Manitoba Insurance Broker, call us at 1-855-779-0677. You can also book an appointment.
Yes, CAA Members and non-members alike can purchase dental insurance online. Visit the CAA Health and Dental Insurance website for further details.
Yes, CAA Members and non-members alike can purchase travel insurance online. Visit CAA Travel Insurance for further details.
For auto and home insurance, please reach out to a CAA Manitoba Insurance broker to book an appointment.
For travel insurance, you can email your claim forms to orionclaims@xodus.ca.
For details and claim process on other insurances, please visit the claims page of our website.
For emergencies, please contact CAA Assistance at 1-855-849-1638, provided by Xodus Travel Services Inc. CAA Assistance is available 24 hours a day and 7 days a week.
General inquiries.
Haven't registered yet? It's easy to register online. Just type in your membership number and click login to get started.
You can select to receive our two monthly publications, eLetter and CAA Travel newsletter, by email which keeps you up to date with CAA Member news, savings. CAA Travel newsletter features our monthly travel news and savings. To enroll, simply log into My Account and make your selections under the email preferences.
Alberta Motor Association
BCAA
CAA Atlantic
CAA Niagara
CAA North and East Ontario
CAA South Central Ontario
CAA Quebec
CAA Saskatchewan
For more information, visit the International Driving Permit page.
Please note, services provided will be based on membership level.
However, if the current facility is unable to provide repair, an exception may be made to provide towing services to another facility. Please note, services provided will be based on membership level.
Please provide your previous CAA Membership number, if available.
Members who reach 50 years in tenure receive a special thank you gift in recognition for their exceptional loyalty.
Also, Members can join our Automatic Credit Card Renewal program and receive a one-time $10.00 discount towards their current membership renewal.